IT Staff Augmentation vs Managed Services

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Managed IT services and staff augmentation are both popular options for companies looking to outsource IT support and services. However, the two options have different benefits and are best suited to different types of businesses and situations.

Key Differences

Managed IT services are a type of outsourcing where a company hires a third-party provider to manage and maintain all of its IT systems and infrastructure. This can include things like network management, data backup and recovery, security, and help desk support. The provider acts as an extension of the company’s internal IT team, taking on many of the day-to-day responsibilities of IT management. 

Staff augmentation, on the other hand, is a type of outsourcing where a company hires external staff members to work on specific projects or fill specific roles within the company. This can include things like software development, data analysis, and IT consulting. Staff augmentation is usually used to fill skills gaps within the company, or to bring in specialized expertise for specific projects. 

Managed IT services are best suited for companies that need ongoing support and maintenance of their IT systems. This can include small to medium-sized businesses that lack the resources or expertise to manage their own IT systems, or larger organizations that want to outsource some of their IT responsibilities to free up internal staff for other tasks. Managed IT services can provide a company with a single point of contact for all of its IT needs, and can help to reduce the risk of IT downtime and data breaches.

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Staff augmentation is best suited for companies that need specific IT skills or expertise for a short-term or project-based need. This can include companies that are developing new products or services, or those that are undergoing digital transformations. Staff augmentation can provide a company with the specific skills and expertise it needs to complete a project or fill a role without having to go through the time-consuming and often costly process of hiring permanent employees. 

When deciding between managed IT services and staff augmentation, it’s important to consider your company’s specific needs and goals. Managed IT services can provide ongoing support and maintenance of your IT systems, while staff augmentation can provide the specific skills and expertise you need to complete a project or fill a role. Both options can be effective, but it’s important to choose the one that best fits your company’s needs. 

Additionally, Managed IT services are more of a long-term commitment, and the provider takes on the responsibilities of maintaining, troubleshooting and updating the IT infrastructure. It’s more of an all-in-one service that provides a company with a single point of contact for all of its IT needs. On the other hand, staff augmentation is a more flexible approach, it is more of a short-term solution where a company hires external professionals to work on specific projects or fill specific roles within the company. Staff augmentation can be used as a way to bring in new talent, new technology or new expertise. 

In summary, Managed IT services and staff augmentation are two different approaches to outsourcing IT support and services. Managed IT services are best suited for companies that need ongoing support and maintenance of their IT systems, while staff augmentation is best suited for companies that need specific IT skills or expertise for a short-term or project-based need. Both options can be effective, but it’s important to choose the one that best fits.  Contact us today for a free consultation.

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